Swan Cruises are a deluxe boutique fleet on the bay launching from July 2015 with 03 boats in different sizes to specific in serving family group or small group:
Swan Cruises I – 08 cabins (with 02 family connecting cabins, 01 triple cabin)
Swan Cruises II – 09 cabins (with 01 connecting cabin, 02 triple cabins, 03 suite cabins with private balcony)
Swan Cruises III – 12 cabins (with 01 connecting cabin, 03 triple cabins)
Deck 1: Guest cabins and kitchen
Deck 2: Guest cabins + Bar and restaurant
Deck 3: Sundeck + Bar
Average cabin size: 10 - 12 sqm
Sundeck: Large with tanning chairs
Cabins Facilities: Comfort bedding, Air-con, Private Bath.
Our cabins are designed and fitted international standards, featuring a rich wooden décor, with large windows from which to enjoy the spectacular scenery of Halong Bay. The comfortable bedding with high quality lines ensures you a restful sleep in style.
SWAN CRUISES CABIN AMENITIES
+ Individually controlled cool and warm air-conditioning
+ Hot and Cold Shower
+ Complimentary bottled water (02 bottles per cabin per night)
+ In-house Slippers
+ Toiletries
+ Fire Extinguisher
+ Life Jackets
+ Full bathroom amenities
+ Umbrella
SWAN CRUISES BAR AND DINING
Beverage:
Our chefs are not only experienced but also very passionary and always open mind to learn more to perfect themselves for better career, chefs provide a varied selection of Vietnamese and International cuisine including fresh local seafood, all carefully prepared and presented.
Services:
Our staffs are trained to provide the best possible service to our passengers at all times. The relaxed and welcoming manner of our hospitality creates an atmosphere in which our guests feel that they are at home away from home.
SWAN CRUISES SUNDECK
With large sundesk covering by high quality wood, it’s the perfect place for you to relax and sightseeing or Just simply enjoying a cup of cocktail, watching the sun down while enjoying the party that wane away into twilight in the bay and socializing with other people, all contribute to a memorable trip.
SWAN CRUISES ACTIVITIES
A wide range of activities are planned during your cruising with Swan Cruises.
Exploring the stunning in-mountain caves,
kayaking through peaceful lagoons, welcoming fresh dawn on the bay with healthy
Taichi exercise,
swimming in the middle of nowhere in the warm fresh waters,
cooking demonstration,
snapping photos of a lifetime,
sunbathing on a pampered deck.
SWAN CRUISES SAFETY'S ISSUE
Enjoy cruising Halong bay with us, you will peaceful of mind, your safety is our best concern. Since a few acidents happened is last few years, the local authorities have been ordered significant steps to improve cruise safety on the bay. These safety regulations stipulate a higher level of compulsory safety requirements and standards, stiffer penalties for non-compliance and more rigorous monitoring regimes. In parallel with the new regulations, Port Authorities have been provided with increased resources and training.
The captain and all staffs on boat have to learn about safety standards of the whole fleet. We now have Safe Standard Operating Procedures in place to ensure all crew members know their roles and responsibilities in any emergency situation. We conduct training for local captains, crews and support staff to bring their skills up to international safety standards. To this end, we conduct weekly emergency training and safety drills. Maritime safety is a serious issue. We treat it as such.
As a commitment since the first day our vessel launched operating services. Swan Cruises has placed the highest priority on safety. We are keeping reviewing our internal standards and procedures, looking for any ways to improve the safety and security of our vessels, passengers and crew. We have always aimed at reaching international safety standards with the best safety equipment, systems and procedures.
WHY CHOOSE SWAN CRUISES?
In compare to other cruises in our range, our highlights are:
• We are cruising completely in Bai Tu Long Bay, which is still authentic and not touristy as in Halong Bay. You will be experienced a quiet area and enjoy the beauty of the untouched bay in an interesting itinerary.
• We have our own waiting lounge at Hon Gai pier so you will have a comfortable place to rest and wait to embark the cruise or get back to Hanoi.
• A Cruise Manager on each ship to take care of guests in time.
• Kayak and rowing boat are included for both 02 days and 03 days trip.
• Fresh fruits are set up daily in all cabins for first time check in.
• BBQ dinner are serving every night.
• Especial, we offer many triple and connecting cabins, which would be a great choice for family to stay together and easy to take care of their children. Or suitable for a group of friends that want to stay in one cabin to save the cost.
• A good rank and recommendations on TripAdvisor.
2 DAY SWAN CRUISES BAI TU LONG BAY ITINERARY
Destination: Bai Tu Long Bay - Thien Canh Son Cave - Bai Tu Long Bay National Park - Cong Do and Cap La Island.
SWAN CRUISES SUMMER DEAL 2018: Only 124 USD/person based on half twin - Limited time offers.
Booking date from now to 30/6/2018 và Stay date from 1/5/2018 to 30/9/2018
DAY 1: HANOI - HON GAI HARBOR - BAI TU LONG BAY - CONG DO - CAP LA ISLAND - SWAN CRUISES (L, D)
Meals included: Lunch, Dinner I Accommodation: Swan Cruises
08.00 – 8:30: The Swan shutter bus will pick you up from your hotel and heading to Northeast of Vietnam.
12.30: Arrive at Swan office in Hon Gai Tourist Wharf, transferred by tender to Swan Cruises.
12.45: Enjoy welcome drink, be briefing about safety on boat and activities included then check in cabin.
13.30: Delicious Vietnamese set menu while leisurely cruising to the core of Bai Tu Long Bay.
15.00: Arrive to Cap La Island, the beautiful area in Bai Tu Long bay. Enjoy kayaking through the karst and breathtaking nature, swimming and relaxing.
17.30: Get back to the boat and enjoy Sunset party while our cruise sailing to the overnight anchorage.
19.00: Sumptuous set-dinner onboard.
20.30: Free time for joining Games, you may also try your luck with squid fishing.
Overnight onboard on Swan Cruise.
DAY 2: TRA SAN - THIEN CANH SON CAVE - HON GAI HARBOR - HANOI (B, L)
Meals included: Breakfast, Brunch I Accommodation: N/A
06.30: Start your day with Tai Chi exercise on the Sundeck.
07.00: Breakfast will be served in Western style and furthermore with Vietnamese traditional food.
08.00: Explore the Thien Canh Son Cave. Guide will explain the history of Ha Long Bay, Bai Tu Long Bay and this cave, made by Mother Nature.
09.30: Upon return to the boat you will have 30 minutes to freshen up and finish packing.
Please remove all of your belongings from your cabin, you may leave heavy luggage outside of the cabin (staff will transfer directly to the pier).
10.30: Vietnamese cooking demonstration on boat.
11.00: Enjoy a traditional Vietnamese lunch.
12.00: Disembark in Hon Gai pier.
12.30: Farewell Halong Bay then return to Hanoi.
17.30: Arrive in Hanoi. Drop off at hotel. End of service.
Important Notes:
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
- In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.
3 DAY SWAN CRUISES BAI TU LONG BAY ITINERARY
Destination: Bai Tu Long Bay - Cong Do area - Cap La Island - Vung Ha Island - Vung Vieng Village - Thien Canh Son Cave
SWAN CRUISES SUMMER DEAL 2018: Only 227 USD/person based on half twin - Limited time offers.
Booking date from now to 30/6/2018 và Stay date from 1/5/2018 to 30/9/2018
DAY 1: HANOI - HON GAI HARBOR - BAI TU LONG BAY - CONG DO - CAP LA ISLAND - SWAN CRUISES (L, D)
Meals included: Lunch, Dinner I Accommodation: Swan Cruises
08.00 – 8:30: The Swan shutter bus will pick you up from your hotel and heading to Northeast of Vietnam.
12.30: Arrive at Swan office in Hon Gai Tourist Wharf, transferred by tender to Swan Cruises.
12.45: Enjoy welcome drink, be briefing about safety on boat and activities included then check in cabin.
13.30: Delicious Vietnamese set menu while leisurely cruising to the core of Bai Tu Long Bay.
15.00: Arrive to Cap La Island, the beautiful area in Bai Tu Long bay. Enjoy kayaking through the karst and breathtaking nature, swimming and relaxing.
17.30: Get back to the boat and enjoy Sunset party while our cruise sailing to the overnight anchorage.
19.00: Sumptuous set-dinner onboard.
20.30: Free time for joining Games, you may also try your luck with squid fishing.
Overnight onboard on Swan Cruise.
DAY 2: THIEN CANH SON CAVE - VUNG VIENG ISLAND - VUNG HA - CAP LA (B, L, D)
Meals included: Breakfast, Lunch, Dinner I Accommodation: Swan Cruises
06.30: Start your day with
Tai Chi exercise on the Sundeck.
07.00: Breakfast will be served in Western style and furthermore with Vietnamese traditional food.
08.30: Explore the well-hidden
Thien Canh Son Cave. Tour guide will explain the history of Ha Long Bay and this cave, made by Mother Nature.
09.30: We cruise passing several floating hamlets including
Cap La and Vung Ha, we enter the centre of pristine
Bai Tu Long Geology Park. A whole day of fun and relaxation with more kayaking, more swimming, sandy beaches. We’ll leave all the crowds behind and cruise deeper into Bai Tu Long Bay.
12.00: Back to the boat for a delicious hot lunch at noontime.
14.00: Spend more time for
relaxing, kayaking, cave visiting and
swimming.
16.30: Return to the main boat and enjoy
Sunset Party afterwards.
19.00: Dinner will be served.
20.30: Free time for joining Games, you may also try your luck with squid fishing.
Overnight onboard on Swan Cruise.
DAY 3: CAP LA ISLAND - BAI TU LONG BAY - HON GAI HARBOR - HANOI (B, L)
Meals included: Breakfast, Brunch I Accommodation: N/A
06.30: Start early
Tai Chi demonstration on sundeck.
07.00: Breakfast will be served in Western style and furthermore with Vietnamese traditional food.
09.30: Finish packing and check out of your cabin. Prepare to join in our
traditional cooking demonstration.
10.30:
Vietnamese cooking demonstration on boat.
11.00: Enjoy a traditional Vietnamese brunch.
12.00: Disembark in Hon Gai pier.
12.30: Farewell Halong Bay then return to Hanoi.
17.30:
Arrive in Hanoi. Drop off at hotel. End of service.
Important Notes:
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
- In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.
TOUR PRICES:
- Prices are in US dollars and per person based on half twin.
- Single supplement surcharges are applied for solo travelers who occupy a single cabin (twin/ double bedded cabin for single use).
SWAN CRUISES SUMMER DEAL 2018 - Limited time offers.
Discount 12 USD/CABIN FOR 2 DAY 1 NIGHT CRUISE or 18 USD/cabin for 3 DAY 2 NIGHT CRUISE
Booking date from now to 30/6/2018 và Stay date from 1/5/2018 to 30/9/2018
| Itinerary |
Cabin type |
Price per person
on twin basis |
Single Supplement
Surcharge |
| 2 Days 1 Night |
Deluxe Double/Twin
Max 2 adults and 1 child under 5 years old |
130 USD
|
40 USD
|
Deluxe Triple (3 people)
Max 3 adults |
127 USD
|
N/A
|
Family connecting door (4 people)
Max 4 adults and 1 child under 5 years old |
125 USD
|
N/A
|
Suite cabin with private balcony
Max 2 adults and 1 child under 5 years old |
140 USD
|
50 USD
|
Connecting Suite with private balcony (4 people)
Max 4 adults and 1 child under 5 years old |
138 USD
|
N/A
|
Honey Moon Suite with private balcony
Max 2 adults and 1 child under 5 years old |
145 USD
|
N/A
|
| 3 Days 2 Nights |
Deluxe Double/Twin
Max 2 adults and 1 child under 5 years old |
236 USD
|
80 USD
|
Deluxe Triple (3 people)
Max 3 adults |
234 USD
|
N/A
|
Family connecting door (4 people)
Max 4 adults and 1 child under 5 years old |
232 USD
|
N/A
|
Suite cabin with private balcony
Max 2 adults and 1 child under 5 years old |
246 USD
|
90 USD
|
Connecting Suite with private balcony (4 people)
Max 4 adults and 1 child under 5 years old |
244 USD
|
N/A
|
Honey Moon Suite with private balcony
Max 2 adults and 1 child under 5 years old |
250 USD
|
N/A
|
PRICE INCLUDES:
– Shuttle bus Hanoi – Ha Long – Hanoi (hotel pick-up & drop-off within Hanoi Old Quarter only).
– Waiting room at Hon Gai Tourist Wharf.
– Meals as mentioned (B=Breakfast, L=Lunch, D=Dinner): 2 lunches + 1 dinner + 1 breakfast for 2 day 1 night tour or 3 lunches + 2 dinners + 2 breakfasts for 3 day 2 night tour.
– Accommodation on board (twin/ double basis).
– English speaking tour guide.
– Tai Chi exercise.
– Entrance and sightseeing fees.
– 01 Sunset Party.
– Bamboo Rowing boat/ Kayaking
– Cooking demonstration.
– Day boat to Vung Vieng fishing village - Bai Tu Long Bay (for 3 days/ 2 nights).
– Welcome drink, fresh fruit, cold handkerchief.
– Complimentary: a bottle water/ person in bus and in room.
– Wi-Fi on board and other cruise service.
– Insurance on board.
PRICE EXCLUDES:
– Personal medical and travel insurance.
– Drinks.
– Barbecue on beach
– Tips and gratuities for crew and driver.
– Daily expenses and laundry.
– Single supplement surcharge for solo travelers who occupy a single cabin (twin/ double bedded cabin for single use).
– Surcharge for Christmas and New Year or Holiday seasons.
Compulsory Gala dinner
+ Christmas 24 Dec – Surcharge 32 USD per person;
+ New Year Eve 31 Dec – Surcharge 32 USD per person;
+ Lunar New Year from 15th Feb, 2018 to 17th Feb, 2018 – Surcharge 17 USD per person.
CHILDREN POLICY
– Children under 5 years old are FOC, sharing room with parents.
– Children from 5 to 8 years old are charged 50%, sharing room with parents.
– Children from 9 to 11 years old are charged 75%, sharing room with parents.
– Two children below 12 staying in a separate cabin will be charge 75% of the adult price.
– Children from 12 years older will be charged the same as adults.
– Maximum 1 child sharing same cabin with 2 adults
– Ages of children are counted based on year of birth.
*** Opposite rooms, side-by-side rooms, extra mattresses (maximum 01 mattress/ 01 room) are available on request.
IMPORTANT NOTE:
– Single travelers will be required to pay surcharge for single supplement.
– A valid passport is required upon check-in on board. Children whose traveling documents are attached to parent’s passport must travel with the parents.
– What to bring: Original passport, swimming suites, sun glasses, insect repellent, credit card or cash.
– Special requests on food (diet or vegetarian) please inform us before departure.
– Passenger’s passport is required to bring along the trip for overnight registration.
– Passenger’s personal information is required to send to reservation before departure.
– The above cruise itinerary is subject to change due to weather, tide levels and operating conditions without prior notice.
– Promotion might be applied, inclusions and exclusions might be changed – you will be informed of changes upon booking.
– For safety reasons, these below passengers are not highly recommended to do overnight cruise in Halong Bay:
+ Person with disability: physical or sensoryPerson who has symptoms of hallucinations, sleepwalking, fear of being enclosed, epilepsy…
+ Person who is older than 80.
+ Person who is overweight (>120kg).
CANCELLATIONS & AMENDMENTS BY CUSTOMER:
Cancellations only become effective once our sales office receives notification of cancellation IN WRITING to our email: goviettravel@gmail.com
| No of customers |
Charge 50% |
Charge 75% |
Charge 100% |
| Group tour |
3 days before check-in date |
2 days before check-in date |
24 hours before check-in date |
| Cruise charter |
Upon 15 days before check-in date |
10 days before check-in date |
5 days before check-in date |
CANCELLATION BY CRUISE MANAGER DUE TO BAD WEATHER:
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
– Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
– During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
– The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
– The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
